The Opportunity
Join a national leader in essential services, providing critical solutions across Australia. With thousands of employees and complex payroll structures, this organisation is undergoing a major workforce management and payroll transformation. They are seeking a Business Analyst to document the current state, gather business requirements, and help define the future state of their payroll and workforce management systems. You’ll work closely with senior stakeholders, payroll teams, and project managers to ensure seamless system upgrades and process improvements.
The Role
As a Business Analyst, you will play a pivotal role in ensuring the success of payroll and workforce management system enhancements. Your key responsibilities will include:
- Documenting current state processes, including process flows, touchpoints, and outcomes.
- Gathering and defining business requirements for system enhancements and future-state solutions.
- Facilitating workshops with stakeholders to ensure business needs are clearly identified and addressed.
- Developing functional specifications, process maps, use cases, and user stories.
- Supporting change management initiatives and ensuring smooth adoption of new systems.
- Collaborating with payroll teams to ensure compliance with business rules and enterprise agreements.
- Working with technical teams to ensure solutions align with business goals and system capabilities.
Key Skills & Experience
- 5-7 years’ experience as a Business Analyst, preferably in payroll or workforce management projects.
- Strong understanding of payroll processes and enterprise agreement structures.
- Proven experience in documenting processes, business requirements, and system specifications.
- Experience working with Jira and other project management tools (Open Project experience advantageous).
- Ability to engage with senior stakeholders and influence decision-making.
- Hands-on experience in large-scale system upgrades or payroll transformation projects.
- Advanced Excel skills and strong analytical capabilities.
This is an exciting opportunity for a structured and detail-oriented Business Analyst to contribute to a major transformation project in a large, complex, multi-site organisation.
How to Apply
To apply, submit your CV by clicking the apply via button, or contact Fabian at fabian@cloudappsconsulting.com.au.